What happens if I forgot to respond to my introductory email?
Upon purchasing our services, you'll receive an introductory email from your consultant within 5 business days from your initial purchase date. If you forget to respond to this email, you will receive a follow-up email.
If you do not respond to our follow-up email within 3 business days your services will be put on hold for a 1-week minimum. Your services will remain on hold for up to 3 months. If you do not follow up with your original consultant or email us at support@techresumeexpert.com within 3 months, your services will expire.
Thank you for your cooperation and understanding.
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What happens if I don't show up to my first consultation?
Upon purchasing our services, you'll be provided with a link to a consultants Calendly account. From there, you can book an initial consultation to discuss your background, career goals, and your goals for this project with one of our consultants. ...
I've filled out the feedback form. What happens after you provide feedback on my resume?
We offer one free resume feedback session per person. This can be completed by filling out our Free Resume Feedback Form here: https://forms.gle/2kUBdenQ42vX5AZf7 After we provide you detailed feedback via email it is up to you to complete the ...
What are your business hours?
We operate Monday to Thursday from 9:00 A.M. MST to 6:00 P.M. MST. Occasionally our customer support team may be able to attend to your request during Friday or over the weekend. With that being said, we require up to 3 business days to respond to ...
How do I contact support?
For general queries, you can write to us at support@techresumeexpert.com. Tech Resume Expert is our sister company and for ease of use we have directed initial inquiries to their email address. For more information, check out our Contact Us page. ...
How does each service work? What is your process?
Upon purchasing one of our services you will receive a contract to sign. Please review the contract thoroughly as it allows Tech Career Expert and You (the client) to conduct business in a timely manner while providing you with a thorough ...