How do I contact support?
For general queries, you can write to us at support@techresumeexpert.com. Tech Resume Expert is our sister company and for ease of use we have directed initial inquiries to their email address. For more information, check out our Contact Us page. Additionally, feel free to use our Help Center.
Support operates Monday to Thursday from 9:00 A.M. MST to 6:00 P.M. MST. They might be able to respond to you during Friday or the weekend.
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What are your business hours?
We operate Monday to Thursday from 9:00 A.M. MST to 6:00 P.M. MST. Occasionally our customer support team may be able to attend to your request during Friday or over the weekend. With that being said, we require up to 3 business days to respond to ...
Refund Policy
We strive to provide our clients with a 5-star service and industry-leading support. Regardless, we understand that there may be times where a refund is necessary. Our refund policy is as follows: We offer a 100% refund if you purchase one of our ...
Who will work on my project?
We have a skilled team of professionals. We have business development representatives and customer support specialists that you may be in touch with throughout the process. Otherwise, Regan will work with you throughout the duration of your project. ...
What happens if I forgot to respond to my introductory email?
Upon purchasing our services, you'll receive an introductory email from your consultant within 5 business days from your initial purchase date. If you forget to respond to this email, you will receive a follow-up email. If you do not respond to our ...
What happens if I don't show up to my first consultation?
Upon purchasing our services, you'll be provided with a link to a consultants Calendly account. From there, you can book an initial consultation to discuss your background, career goals, and your goals for this project with one of our consultants. ...